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| 內容簡介： |
Intercultural communication is a new study area of
來源：香港大書城megBookStore,http://www.megbook.com.hk
sociology,which is becoming more and more relevant in the
increasingly multicultural communities that we live in, and it is
an important issue in English language teaching. Researches in
foreign language teaching indicate that good commend of language
could not certainly ensure effective communication between
different cultures, and that Intercultural Communicative Competence
（ICC） plays a critical role.
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| 關於作者： |
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郑笑怡，浙江旅游职业学院艺术系空中乘务专业专职教师，讲师，毕业于英国诺丁汉大学英语语言研究专业，获文学硕士学位。主要研究方向为英语跨文化交际、跨文化礼仪。已在CSSCl核心等刊物发表论文10余篇，主持厅局级课题多项，主讲乘务英语、民航服务英语等课程。
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| 目錄：
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Chapter 1 Introduction
1.1 Significence of the Research
1.2 Background of the Research
1.3 Definition of Terms
1.3.1 Language
1.3.2 Culture
1.3.3 Communication
1.3.4 Relationship Between Language and Culture
1.3.5 Relationship Between Language and Communication
1.3.6 Relationship Between Culture and Communication
1.3.7 Intercultural Communication
1.3.8 Intercultural Communicative Competence
Chapter 2 Mythodology
2.1 Research Purposes
2.2 Qualitative Research
2.2.1 Ad vantages of Qualitative Research
2.2.2 Research Participants
2.2. S Data Collection Procedure
Chapter 3 Results and Discussion
3.1 Difficulities in Intercultural Communication
3.1.1 Psychological Barriers
3.1.2 Difficulties in Verbal Communication
3.1.3 Difficulties in Non-Verbal Communication
3.2 Problems in Intercultural Communication
3.2.1 Neglect of Cultural Differences
3.2.2 Excessive Concern .for Cultural Difference
3.2.3 Maladjustment in Intercultural Communication
3.2.4 Poor Knowledge About Culture
3.3 Attitudes in Intercultural Communication
3.3.1 Positive Attitudes
3.3.2 Negative Attitudes
3.4 Skills in Intercultural Communication
3.4.1 Eliminating Tension
3.4.2 Showing Politeness
3.4.3 Finding Proper Topics
3.4.4 Avoiding Conflict and Unhappiness
3.4.5 Discovering the Source of Misunderstandings
3.5 Students'' Reflection on Previous Learning Experiences
3.5.1 Lack of Interest
3.5.2 Over Emphasis of Grammar
3.5.3 Limited Konwledge on Culture
3.5.4 Problems in Textbook
3.5.5 New Requirements of Teachers
3.6 Suggestions for English Learners
3.6.1 Multi-Channel Learning
3.6.2 Avoidness of Blind Im itation
3.6.3 Increase Intercultural Communcation Practice
3.6.4 Comprehensive Understanding of English Words
3.7 Suggestions for Students Being Abroad
3.7.1 Practice
3.7.2 Beyond Utilitariattism
Chapter 4 Conclusion
Bibliography
Appendix
Acknowledgements
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