“极简”，海南是认真的！ / 003
Simplified Procedures， Hainan‘s Got You Covered
一纸承诺 一步入市 / 009
Commit for Easy Market Access
打好提前量 通关快顺省 / 013
Clear Customs Faster with Advance Declaration
买地交房 快速领证 / 017
Very Quick In Deed
一件事一次办，服务更高效！ / 021
Life is Easier with Unified Applications
政务服务无界限“全省通办”真方便 / 025
Accessing Government Services Wherever You Are
异地办事不用愁“跨省通办”很轻松 / 029
Accessing Government Services and Benefits Anywhere
组团服务，让企业“进退自如” / 033
A One stop Shop for Company Incorporation， Amendment， and Closing
第二章 优化服务，办事不求人
Section 2 Improving Services
“政企约见”等您来约 / 041
Face to face Access to Government Officials Just Make an Appointment
12345，有事您找我！ / 045
Call 12345 and Help Will Arrive
步步为“营” 端稳“金饭碗” / 049
Hainan’s Service Specialist Superheroes
企业吹哨 服务报到 / 055
You Call， We Deliver
外国友人在琼生活SO EASY！ / 061
Hainan Brings Foreign Friends More Convenience
来海南，创新更放心！ / 065
No False Starts for Start ups in Hainan
活力园区 创业沃土 / 069
Getting Ahead in the Hainan FTP‘s Industrial Parks
厅局长走流程，“走新”更“走心” / 073
Never Fear， the Director is Here!
纳税“信”时代，诚信赢未来！ / 079
Tax Integrity:Trust Wins the Future
法治护航，让企业经营更安心 / 083
A Law based FTP:Better for Business
经营主体有了“全景画像” / 087
What’s in a Name
第三章 破解难题，落实见真招
Section 3 Solving Problems
鹦鹉出岛记 / 095
The Parrot‘s Departure
受理“吐槽”，“店小二”是认真的！ / 099
Service Specialists Take Complaints Seriously
大话“信”游 / 105
A Case of Broken Credit
动动手指 融资“so easy” / 111
Financing at Your Fingertips
“宝地”留给好项目 / 115
Learning to Share Land and Prosperity
异乡看病有“医”靠 / 119
Out of Province Medical Treatment We’ve Got You Covered!
融资有新招 / 125
Financing with ”Bacon Bonds”
一纸信用报告 助企“诚”风破浪 / 131
Combined Credit Reports Aid Enterprise Development
多年旧账追回记 / 135
Placing Arrears in the Rearview Mirror
检查先“亮码” 执法更透明 / 139
Staying Transparent and Up to Code with QR Codes
综合查一次 一次就搞定 / 145
One Check and You‘re Done
第四章 改革创新，擦亮“金饭碗”
Section 4 Reforming and Innovating
政策知多少？一站式全GET！ / 151
Perplexed by Policies Check Out This Platform!
惠企政策，找我就“兑”了 / 157
Unlocking Policy Benefits， Subsidies， and Incentives the Easy Way
好信用，享便利！ / 161
Good Credit Gets You Places
企业服务 一站汇聚 / 167
Hainan’s One stop Enterprise Service Center
种子保卫战 / 171
Keeping Seeds Secure
多元调解止商事纠纷 / 175
There‘s More than One Way to Resolve Commercial Disputes
企业“云”选地 项目快落地 / 181
Buying land Just Head to the Supermarket
这家超市卖“数据” / 185
The Data Supermarket in the Cloud
“碳路”向前 / 189
Moving Toward Carbon Neutrality
创新药械，从乐城“先行” / 195
Piloting Innovative Medical Products in Boao Lecheng
第五章 因地制宜，市县出实招
Section 5 Local Solutions
海口：投标踏上“筋斗云” / 201
Haikou：Bidding Through the Cloud
三亚：三亚营商直通车发车啦！ / 205
Sanya：Rapid Access to Government Services in Sanya Just Board the Bus!
保亭：咖啡“碰碰杯”问题“消消乐” / 211
Baoting：There’s no issue that cant be solved over a coffee and a chat
琼中：一站办好“万般事” / 217
Qiongzhong：Obtain Documents the Easy Way
万宁：好信用换来“金名片” / 223
Wanning：Enjoy the Fruits of Credibility with Coconut Credit
东方：审批烦冗“合”以解忧 / 227
Dongfang：One Less Thing to Worry About with Integrated Approval
屯昌：企业按铃，马上响应 / 231
Tunchang：Saved by the Bellhop
澄迈：在海南，7.5小时能办多大的事？ / 237
Chengmai：What Can You Achieve with 7.5 Hours in Hainan
乐东：海上“盖房”也能拿证！ / 241
Ledong：Deeding Offshore Structures
文昌：“无感”审批“可感”服务 / 245
Wenchang：Invisible Approval， Visible Services
內容試閱：
营商“故事汇” “画”出新未来
Illustrating the Stories of the Hainan FTP’s Business Environment
一个好的故事，胜过一打道理。
A good story is worth a dozen lessons.
人们爱听故事，而一个好的故事，有张力，有吸引力，有凝聚力，充满感情和力量。在海南自由贸易港建设中，各行各业、上上下下，人们用汗水和智慧，书写了一个个精彩的故事，感人、动人、鼓舞人。尤其在营商环境方面，步步为“营”创一流的不懈努力，演绎出了许多颇具独创性、引领性的传奇故事。
People love a good story， one that is gripping， alluring， cohesive， and powerful. The construction of the Hainan Free Trade Port (FTP) has produced a wealth of moving and inspiring stories， crafted by people from all walks of life with their sweat and wisdom. This is especially true with regard to the unremitting efforts by the Hainan FTP to create a first?class business environment.
好故事源于火热实践。
A good story comes from passionate practice.
2024年12月17日，习近平总书记在听取海南省委和省政府工作汇报时的重要讲话强调：“营造市场化、法治化、国际化一流营商环境。”海南牢记嘱托，将“打造一流营商环境”放在事关自贸港建设成败的高度来谋划、推进；在“一本三基四梁八柱”战略框架中，将营商环境视为“八柱”中的重要一柱。
In his important speech on December 17， 2024， at a meeting to hear the work reports of the CPC Hainan Provincial Committee and Hainan Provincial Government， Chinese President Xi Jinping stressed the ”creation of a first?class business environment that is market?oriented， law?based， and international.” Keeping his instructions in mind， Hainan has planned and promoted ”building a first?class business environment” at a high level as a cornerstone of the Hainan FTP‘s success. In the strategic framework of ”one guideline， three foundations， fourfold positioning and eight pillars”， the business environment is regarded as one of the most important ”pillars”.
成立全国首个省级营商环境建设厅、落地全国最短外商投资负面清单、把土地摆进超市橱窗、擦亮“海南自贸港请您来投诉”品牌、开展“政企面对面、服务心贴心”早餐会、丰富“信用 ”应用场景……海南举全省之力开展了一系列开创性、示范性工作，推动营商环境向着一流不断迈进。
Hainan has established China’s first provincial?level department dedicated to business environment development and introduced the country‘s shortest negative list for foreign investment. It has established a ”land supermarket”， refined its ”Hainan FTP， Feel Free to Complain” brand， held ”government?enterprise face?to?face” breakfast meetings， and expanded the application scenarios of credit scores and ratings， and streamlined business operations. By mustering the strength of the entire province， Hainan has carried out a range of pioneering and exemplary work to raise the standards of its business environment.
好故事需要生动表达。
A good story needs vivid expression.
这一个个案例，一次次创新，正是一个个动人的故事。故事里，有难解的矛盾，有你来我往的互动，有众人拾柴的合力，有攻克难题、梦想成真的喜悦。这些政策落地、创新突破背后的精彩故事，有血有肉、可感可触，成为创一流营商环境的见证，成为中国式现代化海南实践的生动注脚。
The innovation cases in this comic collection are vivid stories. Like any good story， they contain difficult?to?resolve conflicts， interactions between characters， and collective efforts to overcome difficulties and make dreams come true. Unlike fairytales， however， these incredible stories of policy implementation and innovative breakthroughs are true and tangible. They are testimony to the creation of a first?class business environment and a vivid footnote to Hainan’s practice of Chinese modernization.
把故事讲好，让有意义的事情更有意思。这带来的就是凝聚力，就是生产力。
A well?told story with real meaning brings about cohesion and productivity.
基于这样的认识，《海南日报》创新表达方式，于2022年5月13日，联合海南省优化营商环境工作专班（即海南省营商环境建设厅前身），推出《“营”在自贸港 “画”说新海南——优化营商环境专刊》，首创条漫专栏，以实际案例为素材，通过漫画形式，展现各地各部门服务企业，当好“店小二”“服务员”的鲜活形象。至今，该专刊已经连续推出100余期。翻开该专刊，幽默、“接地气”的人物形象、对白设计，让营商环境“硬新闻”变得更加有趣、可感。
In line with this understanding， Hainan Daily has adopted a fresh，engaging approach. On May 13， 2022， in collaboration with the Hainan Provincial Business Environment Optimization Working Group (the predecessor of the Hainan Provincial Department of Business Environment Development)， the paper launched its first comic column， ”Winning in the FTP: Stories of Hainan‘s Business Environment Construction”， using actual cases as material to showcase the work of various regions and departments in serving enterprises as ”service specialists”. To date， over 100 columns have been published. The comic takes ”hard news” and transforms it into easy?to?digest， engaging content through humorous and down?to?earth characters and dialogue.
“破圈”的思维带来了“破圈”的产品。该专刊已经成为展现海南营商环境建设成效的特色品牌。直观、生动、形象的故事讲述，提升了营商环境工作的能见度，也增强了人们创一流营商环境的信心，提升了各界对海南自贸港建设的预期。
Breaking the mold in both thinking and presentation， the column has become a distinctive brand that showcases the effectiveness of Hainan’s business environment construction efforts. Intuitive， vivid， and figurative storytelling has enhanced the visibility of these efforts，strengthened people‘s confidence in creating a first?class business environment， and increased the expectations of all sectors for the construction of the Hainan FTP.
营商环境建设，永远在路上。
Business environment construction is a never?ending journey.
我们精选2022年5月至2025年1月刊登于《海南日报》的该专刊的内容汇编成书，以期让海南的营商环境故事更加饱满、立体，让营商环境利好惠及更多经营主体，并以此作为前一阶段工作的总结以及做好下一步工作的激励，带动全省上下以更加饱满的劲头、更加务实的作风，去铺展去创作海南一流营商环境新的亮丽画卷。
We have carefully selected various comic strips published in Hainan Daily between May 2022 and January 2025 and compiled them into this book to offer a more complete， three?dimensional picture of Hainan’s favorable business environment and enable it to benefit more business entities. The book aims to serve as a summary of work already undertaken， an incentive for future work， and a reminder for the whole province to work with greater enthusiasm and pragmatism to create a new and beautiful vision of Hainans first?class business environment.
精彩故事仍在继续，我们期待与您共同演绎！
If work be the food of progress， march on. We look forward to your participation!
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