新書推薦:

《
偷偷啃月亮
》
售價:HK$
50.4

《
《阳明先生年谱》明刻本合集对照
》
售價:HK$
140.8

《
女人30+,养气血、调脾胃、防衰老(北京卫视《养生堂》《我是大医生》特邀中医养生专家第七批名老中医沈
》
售價:HK$
61.6

《
征服新世界:西班牙全球帝国之路,1493—1898
》
售價:HK$
96.8

《
不纠结了 摆脱选择焦虑的极简法则 高敏感、优柔寡断、总陷入选择内耗的 纠结星人 自救指南
》
售價:HK$
54.8

《
当战争来敲门(牛津二战史,耶鲁、剑桥大学教授推荐)
》
售價:HK$
96.8

《
初老的身体:更年期新规则指南(第2版)
》
售價:HK$
140.8

《
摘星星的人
》
售價:HK$
47.1
|
| 內容簡介: |
本书内容分为三大模块:第一模块(Part One)为饭店务实部分,包括前厅、客房管理、餐厅、市场营销、工程维修、保安、人力资源、财务等;第二模块(Part Two)为水平提高部分,内容涉及较为深广,包括旅游业、饭店业、全球饭店连锁、旅游饭店的竞争、饭店中的计算机应用、旅游饭店的面试、投诉等;第三模块(Part Three)则为扩大知识篇,主要重点为中西方的文化差异,介绍中国及欧美等国的主要节假日、婚庆习俗、馈赠礼品、约会及赴任、周末爱好、度假及水上运动等。为了帮助本书使用者实际应用,特别是应付有关考试,在每个模块后配了实践测试卷。附录部分则有饭店的实用信函及表格、单据,供饭店员工在实际操作中参考。所有试卷答案以附录Ⅱ的形式附于书后。
为了方便使用,我们请外籍专家录制了全书的课文、对话及实践测试题,刻成光盘提供给读者,以期提高广大员工的英语听力水平。
|
| 目錄:
|
Preface(序)
PART ONE
Unit One The Front Office
Unit Two The Housekeeping Department
Unit Three The Food and Beverage Department
Unit Four The Sales and Marking Department
Unit Five The Maintenance Department
Unit Six The Security Department
Unit Seven The Human Resources Department
Unit Eight The Finance Department
Practice Teat for Hotel English Advanced,Paper A
PART TWO
Unit Nine Tourism IndustryⅠ
Unit Ten Tourism IndustryⅡ
Unit Eleven Hotel Industry
Unit Twelve Hotel Chinas in the World
Unit Thirteen Competition in Hotel Industry
Unit Fourteen Computer Systems in Hotels
Unit Fifteen An Interview on Hotel Business
Unit Sixteen Complaints
Pracice Test for Hotel English Advanced,Paper B
PART THREE
Unit Seventeen Thanksgiving and Christmas
1. Thanksgiving Day
2. Making Preparations for Christmas
Unit Eighteen Chinese Festivals
1. The Spring Festival
2. Talking about Similarities and Differences
3. The Lantern Festival
4. The Dragon Boat Festival
5. Moon Cakes
Unit Nineteen Making an Appointment
1. Making an Appointment with a Foreign Counterpart
2. Making an Appointment on the Phone
Unit Twenty Gifts-giving and Chinese Marriage
1. Givings Gifts to an International Friend
2. Talking about Marriage and Family Life in China
Unit Twenty-one Weekend Hobbies
1. Weekend Hobbies
2. Holidays and Water Sports
Practice Test for Hotel EnglishAdvanced,Paper C
Practice Test for Hotel EnglishAdvanced,Paper D
Appendix Ⅰ Tourist Hotel Correspondences
Appendix Ⅱ Answer Keys to Practice Tests
|
|