Unit One Meeting Guests at the Airport
Tour of Famous Mounts
Part 1 Warm-up2
Part 2 Situational Dialogues2
Dialogue 1—Meeting a Tour Group at the Airport2
Dialogue 2—Visiting Mount Huangshan3
Part 3 Reading—A Welcome Speech5
Part 4 Case Study—How to Deal with the Checked Baggage Losses6
Part 5 Skill Training—Tour of Famous Mounts7
Passage A Mount Taishan7
Passage B Danxia Mountain10
Unit Two On-the-way Introduction
Tour of Well-known Rivers
Part 1 Warm-up16
Part 2 Situational Dialogues16
Dialogue 1—On the Way to the Hotel16
Dialogue 2—On the Way to the Scenic Spot17
Part 3 Reading —Sanya : On-the-way Introduction20
Part 4 Case Study—How to Present the Tour along the Way22
Part 5 Skill Training—Tour of Well-known Rivers22
Passage A Yangtze River’s Three Gorges22
Passage B Evening Boat Cruise along the Pearl River27
Unit Three Check in at the Hotel
Tour of Historical Museums
Part 1 Warm-up34
Part 2 Situational Dialogues34
Dialogue 1—Group Check-in34
Dialogue 2—Visiting Xiqin Guildhall35
Part 3 Reading—Selecting a Hotel38
Part 4 Case Study—How to Handle the Changes of Room Arrangements40
Part 5 Skill Training—Tour of Museums41
Passage A the Palace Museum41
Passage B Opium War Museum44
Unit Four Travel Itinerary
Tour of Former Residences
Part 1 Warm-up48
Part 2 Situational Dialogues48
Dialogue 1—Discussing the Itinerary for the Tour48
Dialogue 2—Visiting the Ancient Pingyao City49
Part 3 Reading—The Make-up of an Itinerary52
Part 4 Case Study—How to Handle the Change of the Itinerary54
Part 5 Skill Training—Tour of Former Residences55
Passage A Mao Zedong’s Former Residence55
Passage B Former Residence of Dr. Sun Yat-sen57
Unit Five City Sightseeing
Tour of Folk Residences and Folk Customs
Part 1 Warm-up62
Part 2 Situational Dialogues62
Dialogue 1—Cruise on the West Lake62
Dialogue 2—Visiting China Folk Culture Village63
Part 3 Reading—Profile of China Folk Culture Village67
Part 4 Case Study—How to Deal with the Tourists’Getting Lost during
Sightseeing70
Part 5 Skill Training—Tour of Folk Residences and Folk Customs71
Passage A Ancient City of Lijiang71
Passage B Splendid China74
Unit Six Enjoy Food at Chinese Restaurant
Tour of Classical Chinese Gardens
Part 1 Warm-up78
Part 2 Situational Dialogues78
Dialogue 1—Dining at a Chinese Restaurant78
Dialogue 2—Touring Yuyuan Garden in Shanghai79
Part 3 Reading—Four Main Cuisines in China82
Part 4 Case Study—How to Deal with Tourists’Requests for Changing Food85
Part 5 Skill Training—Tour of Famous Classical Chinese Gardens85
Passage A Chengde Mountain Resort85
Passage B Baomo Garden89
Unit Seven Shopping at a Handicraft Store
Tour of Famous Temples
Part 1 Warm-up94
Part 2 Situational Dialogues94
Dialogue 1—At the Arts and Crafts Store94
Dialogue 2—Visit the Shaolin Temple95
Part 3 Reading—Specialties along the Yangtze98
Part 4 Case Study—How to Deal with the Tourist’s Requests to Buy
Something and Have it Shipped to his Country100
Part 5 Skill Training—Tour of Famous Temples100
Passage A?Confucius Temple100
Passage B?Guangxiao Temple103
Unit Eight Health and Recreation
Tour of Theme Parks
Part 1 Warm-up110
Part 2 Situational Dialogues110
Dialogue 1—Watching Beijing Opers Performance110
Dialogue 2—Touring the Happy Valley111
Part 3 Reading—Tea Culture113
Part 4 Case Study—How to Direct the Tourists to Save Themselves in
Case that the Hotel Suddenly Caught Fire114
Part 5?Skill Training—Tour of Theme Parks115
Passage A?Beijing Olympic Park115
Passage B?OCT East Resort117
Unit Nine Handling Complaints
Tour of Hong Kong
Part 1 Warm -up124
Part 2?Situational Dialogues124
Dialogue 1—Complaining about the Facilities of the Room124
Dialogue 2—Complaining about the Tour Guide’s Being Late125
Part 3?Reading—A Tour Complaint Letter127
Part 4?Case Study—How to Deal
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